Privacy Policy

Dezignee (“Dezignee,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit the Dezignee website, create or use a Dezignee account, or access our products and services, including our email editor, dashboard, embedded editor, software development kits (“SDKs”), APIs, Model Context Protocol (“MCP”) servers, artificial intelligence-powered features (“AI Features”), and related services (collectively, the “Service”).

By accessing or using the Service, you acknowledge the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, you should not use the Service.

This Privacy Policy may be updated from time to time. The date at the top of this page indicates when it was last revised.

We collect information directly from you, automatically when you interact with the Service, and, where applicable, from third-party services that you choose to connect with Dezignee.

The information we may collect includes the following.

Account Information

When you create or use a Dezignee account, we may collect information such as:

• Your name;
• Email address;
• Authentication information;
• Workspace and organization information; and
• Information provided through supported authentication methods, such as Google OAuth or magic-link authentication.

We use this information to create, authenticate, secure, and manage your account and provide the Service.

Workspace Content

When you use Dezignee, you may create, upload, import, process, or store content within your workspace.

This may include:

• Emails;
• Email sequences;
• Templates;
• Designs and layouts;
• Text and other content;
• Images and other assets;
• Merge tags and personalization data;
• AI prompts and instructions; and
• Other content that you choose to provide through the Service.

The information contained within Workspace Content depends on what you or your organization chooses to provide.

Usage and Device Information

When you access or use the Service, we may automatically collect certain technical and usage information, including:

• IP address;
• Browser type;
• Device information;
• Operating system;
• Log information;
• Pages and features accessed;
• Dates and times of access;
• Product interactions;
• Error and diagnostic information; and
• Product analytics.

We use this information to operate, maintain, secure, troubleshoot, analyze, and improve the Service.

Billing Information

If you purchase a paid subscription or other paid services, payment information is processed through our payment processor.

Dezignee may maintain information related to your subscription, such as your:

• Subscription plan;
• Billing status;
• Payment status;
• AI credit usage; and
• Transaction-related records.

Dezignee does not store full payment card numbers.

We may use information collected through the Service to:

• Provide, operate, maintain, and improve Dezignee;
• Create and manage user accounts and workspaces;
• Authenticate users and protect accounts;
• Provide the email editor, embedded editor, APIs, SDKs, MCP servers, and other product functionality;
• Provide and operate AI Features;
• Process AI prompts and return generated content;
• Calculate and meter AI credit usage;
• Process subscriptions and billing;
• Provide customer support;
• Respond to inquiries and requests;
• Send administrative and service-related communications;
• Analyze usage and improve product performance;
• Develop and improve features and functionality;
• Diagnose technical problems;
• Protect against fraud, abuse, security incidents, and unauthorized access;
• Enforce our applicable terms and policies;
• Comply with legal obligations; and
• Establish, exercise, or defend legal claims.

We may also use aggregated or de-identified information to understand how the Service is used and to improve our products, provided such information does not reasonably identify an individual.

Dezignee provides AI-powered functionality that can assist users in generating, editing, transforming, or otherwise working with content.

When you use these AI Features, certain information must be processed to generate the requested result.

AI Inputs

When you use AI Features, we process the prompts, instructions, document content, design information, or other context you provide or choose to make available to the AI Feature (“AI Inputs”).

AI Inputs may contain personal information depending on what you choose to submit.

You are responsible for ensuring that you have the necessary rights and permissions to submit information through Dezignee’s AI Features.

AI-Generated Content

AI Features may generate text, designs, recommendations, modifications, or other results in response to your AI Inputs (“AI-Generated Content”).

AI-Generated Content is provided to assist you with your work. You are responsible for reviewing AI-Generated Content before using, sending, publishing, or otherwise relying on it.

AI Usage Information

We may collect information about your use of AI Features, including:

• The AI Feature used;
• AI credit consumption;
• Request timestamps;
• Performance and diagnostic information; and
• Other usage metadata.

This information may be used to operate the Service, calculate credit usage, manage billing, troubleshoot issues, detect abuse, and improve product performance.

How AI Inputs Are Processed

To provide certain AI Features, Dezignee may transmit AI Inputs and relevant context to third-party artificial intelligence service providers that process information on our behalf.

These providers generate or assist in generating the requested output, which is then returned through the Dezignee Service.

We seek to limit information transmitted to third-party AI providers to what is reasonably necessary to provide the requested AI functionality.

The third-party provider used may vary depending on the feature, model availability, product configuration, or customer account.

Bring Your Own AI Provider

Certain Dezignee plans or configurations may allow customers to connect or use their own AI model provider credentials or API keys.

When you choose to use your own provider credentials, AI requests may be processed under your relationship with that provider and may also be subject to that provider’s terms, privacy policy, data retention practices, and other policies.

You should review the privacy and data-processing practices of any third-party AI provider you choose to connect to Dezignee.

Sensitive Information and AI Features

We recommend that you do not submit sensitive personal information through Dezignee’s AI Features unless it is necessary and you have appropriate authorization to do so.

Sensitive information may include information such as:

• Government identification numbers;
• Financial account credentials;
• Payment card information;
• Health or medical information;
• Biometric or genetic information;
• Information revealing racial or ethnic origin;
• Political opinions;
• Religious or philosophical beliefs;
• Sexual orientation; or
• Other information classified as sensitive or special-category data under applicable privacy laws.

If you submit personal information belonging to another person, you are responsible for ensuring that you have an appropriate legal basis, permission, or authorization to process that information through the Service.

Automated Processing

Dezignee’s AI Features automatically generate or modify content based on the information and instructions provided by users.

These features are intended to assist users with content creation and related workflows.

Users can review, edit, reject, replace, or otherwise modify AI-Generated Content before deciding whether to use or publish it.

Dezignee’s AI Features are not intended to independently make decisions that produce legal or similarly significant effects concerning individuals.

We do not sell your personal information.

We may disclose information in the following circumstances.

Service Providers and Subprocessors

We use third-party service providers and subprocessors to help operate the Service.

These providers may support functions such as:

• Cloud hosting and infrastructure;
• Artificial intelligence processing;
• Payment processing;
• Authentication;
• Email delivery;
• Analytics;
• Monitoring and security; and
• Other infrastructure necessary to operate Dezignee.

These providers may process information only as necessary to perform services for Dezignee and subject to applicable contractual and legal requirements.

A current list of subprocessors may be made available upon request.

Workspace Members

Workspace Content may be accessible to other authorized members of your organization or workspace depending on your account configuration and permissions.

APIs and Access Credentials

Information may be accessible through APIs, SDKs, MCP servers, API keys, or other integrations when you or your organization enables such access.

You are responsible for protecting credentials and access keys associated with your account and for managing who is authorized to access your workspace.

Legal Requirements

We may disclose information when we reasonably believe disclosure is necessary to:

• Comply with applicable law, regulation, legal process, or governmental request;
• Protect the rights, property, or safety of Dezignee, our users, or others;
• Investigate fraud, abuse, or security incidents; or
• Enforce our agreements and policies.

Business Transfers

If Dezignee is involved in a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar business transaction, information may be transferred as part of that transaction, subject to applicable law.

Dezignee may use cookies and similar technologies to operate the website and Service, maintain sessions, understand how users interact with our products, improve performance, and support analytics.

Depending on your browser and applicable law, you may be able to control or disable certain cookies through your browser settings or other controls made available by Dezignee.

Disabling certain cookies may affect the functionality of the Service.

We retain account information and Workspace Content for as long as reasonably necessary to provide the Service and maintain your account.

You may be able to delete certain content through the Service or request deletion of your account.

Following account deletion, certain information may remain for a limited period in backups, logs, security systems, billing records, or other systems where retention is reasonably necessary for legal, security, fraud-prevention, accounting, dispute-resolution, or operational purposes.

Information processed by third-party providers may also be subject to their applicable retention and deletion practices.

We may retain aggregated or de-identified information that can no longer reasonably be associated with an identifiable individual.

We use reasonable technical and organizational measures designed to protect information processed through Dezignee.

These measures include protections such as:

• Encryption of information in transit;
• Access controls;
• Scoped API keys and credentials; and
• Restrictions on access to systems and information.

Users are responsible for maintaining the confidentiality and security of their account credentials, API keys, and other authentication information.

No method of transmission over the internet or electronic storage is completely secure. Accordingly, while we take measures designed to protect your information, we cannot guarantee absolute security.

Dezignee and its service providers may process information in countries other than the country in which you reside.

As a result, your information may be subject to the laws of jurisdictions different from your own.

Where required by applicable law, we take appropriate measures regarding international transfers of personal information.

Depending on your location and applicable law, you may have rights regarding your personal information.

These rights may include the right to:

• Request access to personal information we hold about you;
• Request correction of inaccurate information;
• Request deletion of your personal information;
• Request a copy or export of certain information;
• Object to or restrict certain processing;
• Withdraw consent where processing is based on consent; and
• Lodge a complaint with an applicable data protection authority.

Certain rights may be subject to exceptions or limitations under applicable law.

To exercise a privacy right, contact us at info@dezignee.com.

We may need to verify your identity before fulfilling certain requests.

Dezignee may be embedded into software products, websites, or applications operated by other businesses.

If you interact with Dezignee through a product operated by one of our customers, that business may determine why and how your personal information is processed.

In these circumstances, the Dezignee customer may act as the data controller or business responsible for your information, while Dezignee may process information on its behalf as a service provider or data processor.

If you are an end user of a business that has embedded Dezignee into its product and wish to exercise privacy rights relating to information controlled by that business, you should generally direct your request to that business.

Where appropriate, Dezignee will assist its customers in responding to valid privacy requests as required by applicable law and contractual obligations.

The Dezignee website or Service may contain links to, or integrations with, third-party websites, applications, or services.

These third parties operate independently from Dezignee and may maintain their own privacy policies and practices.

Dezignee is not responsible for the privacy practices, security, or content of third-party services. We encourage you to review the privacy policies of third-party services before providing information to them.

Dezignee is intended for businesses and professional users and is not directed to children.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to Dezignee inappropriately, please contact us at info@dezignee.com so that we can review the matter and take appropriate action.

If you receive marketing communications from Dezignee, you may opt out of future marketing emails by using the unsubscribe mechanism provided in those communications or by contacting us.

Even if you opt out of marketing communications, we may continue to send transactional or service-related communications, including account, billing, security, and important product notices.

We may update this Privacy Policy from time to time to reflect changes to our products, business practices, technologies, legal requirements, or other factors.

When we update this Privacy Policy, we will revise the “Last updated” date at the top of this page.

If we make material changes, we may provide additional notice through the Service, our website, email, or another appropriate method where required by applicable law.

We encourage you to review this Privacy Policy periodically.

If you have questions, concerns, or requests regarding this Privacy Policy or Dezignee’s privacy practices, contact us at:

Dezignee
Email: info@dezignee.com